When your order ships, we email you a tracking number and link.
Use the tracking link in your shipping confirmation email, or contact support@vonota.com.
Please allow up to 48 hours for the first tracking update to appear.
Delivery times: processing 1–3 business days, then 7–15 business days in transit (8–18 business days in total).
No tracking after the processing time, or has your parcel not arrived within 18 business days? Email support@vonota.com with your order number and we'll look into it.